National Fire Code Subscription Service
Role
Information architecture, user experience design, presentation to stakeholders, project management.
Launch date
May 2014
Client Overview
The NFPA National Fire Code Subscription Service has provided access to fire codes dating back more than 100 years.
Engagement
Complete re-architectue of the subscription based service for annual editions of the national fire codes.
Interactive prototype
User testing
Two rounds of prototype testing were conducted using trymyUI.
Participants were asked to complete the following tasks:
+ Find the expert commentary associated with the 2012 NFPA 1 Fire Code
+ View the most recent NFPA 2 Hydrogen Technologies Code
+ While viewing the most recent NFPA 2 Hydrogen Technologies Code add a bookmark to section 4.1
+ How many previous versions of the Annual National Fire Code Sets are available?
+ Download a PDF of the 2010 California Electrical Code
+ Using the help center find information about how to search using an NFC Index File
+ Find information about the Codes and Standards development process
+ Find contact information for NFPA
+ Find all amendments to the State Codes
Results and findings
Testing results were compiled with task completion notes, and survey question responses. Though most participants found the functionality intuitive, it became clear that a simple and clean design would be needed to help visitors understand how best to navigate the site.